Import First Tutors reviews into TutorDex

How do I retrieve my data from First Tutors?

First Tutors provides an automated self-service tool for data requests, accessible here. No password reset is needed — you confirm by email instead.

It is a multi-step process:

• Make sure "Reviews about me" and "My full account data" are both checked.
• Enter the email address associated with your First Tutors account and click "Send verification email".
• You will receive an email with the subject "Verify your data request — First Tutors" containing a link that looks like https://privacy.firsttutors.com/portal/confirm?token=[CODE].
• Clicking that link takes you back to a page where you can request a second email containing a download link for your .zip file and the password to extract it.
• The second email can take a while to arrive. Be patient — it will come.

How do I import my First Tutors data into TutorDex?

Once you have your .zip file and the password, you are ready to import into TutorDex on the import page.

Further instructions are provided on that page.

What data will be imported into TutorDex?

TutorDex is the successor to First Tutors, so everything relevant will be imported, including:

• All your old reviews (both published and unpublished)
• All your students (whether or not they have left you feedback)
• All your references (which you may choose to keep or discard in favour of new ones)
• All your old tuition requests (for your records)
• Response times

How are imported reviews from First Tutors treated compared to native TutorDex reviews?

Over the past month, we've listened closely to the community. The message was loud, clear and deeply felt: simply displaying your imported First Tutors reviews as a decorative badge while ignoring them in search rankings misses the point entirely. Forcing experienced educators to compete on a false starting line doesn't just feel unfair — it actively devalues the years of dedication, late-night prep, and glowing student feedback that built your reputation.

Your hard-earned legacy shouldn't vanish overnight. Disregarding a decade of verified excellence is a non-starter for any platform that claims to care about fairness and quality.

So, we are doing things differently. Today, we're making it official.

Every verifiable review you import from First Tutors (via Web Archive links or official data exports) will actively feed the TutorDex search algorithm.

Your past success will directly drive your future visibility. On TutorDex, you do not start from zero. You pick up exactly where you left off, with your legacy acting as a multiplier for your business.

What about ex-First Tutors students who have yet to leave me a review?

From the data export, it is possible to identify student(s) who have yet to give you a review.

After you have imported your data, you will be able to see your old tutoring requests on your Tutoring Leads page. Select a tutoring request, click the "Send Feedback Invitation" button (only available for imported requests without an associated review), and enter an email for the student, with an optional message. They will receive an invitation, and they can leave you a review. They must have an account created using the same email that you have sent the invitation to. Reviews received via this method will be treated the same as reviews that have been imported from First Tutors and native TutorDex reviews.

You may have already used the "send invitation" facility to receive requested reviews before the above process was available. You can go to your requested reviews and manually assign each requested review to an old request thread.

Can I invite other students (not from First Tutors) to give me a review?

You can, but students that were not introduced via First Tutors (which we would verify via the data export) will not be treated in the same way.

They will appear on your profile but will not influence the search algorithm.

Can I import reviews from other active platforms?

Our current priority is emergency data preservation and marketplace integrity for the displaced First Tutors community. We are actively consulting with you to design a fair policy for active platforms. Watch this space — or get in touch to share your view.

How can I get help with the import process?

You can send us an email at [email protected]

Or you can join our Discord and/or WhatsApp group.

Frequently asked questions

How do I get my First Tutors reviews?

Use the First Tutors Privacy Center at privacy.firsttutors.com/portal to download your data. Tick both "Reviews about me" and "My full account data", confirm by email, and download the ZIP file and password.

Does TutorDex import my First Tutors reviews?

Yes. TutorDex accepts a full First Tutors account history — published and unpublished reviews, students, references, old tuition requests and response times. Verifiable reviews feed the TutorDex search algorithm.

I cannot log in to First Tutors. Can I still get my data?

Yes. The Privacy Center does not require your old password — you confirm the request through your registered email address. If the portal does not work, email [email protected].

Can I import reviews from other platforms?

Not currently. Our priority is preserving First Tutors history for displaced tutors. We are consulting tutors on a fair policy for importing from other active platforms.